Tangible Play, Inc.
Effective Date: July 14, 2017
This policy also contains information about our practices regarding usage of our apps with children in the Children’s Privacy section below.
We may collect Personal Information about you through our Website when you visit or order from our website, such as your email address, physical address, phone number or credit card information. Other information you may affirmatively provide to us is generally maintained along with Personal Information. You can choose not to provide any information that is affirmatively requested of you. However, this may limit your ability to use the Service.
User-generated content in the Service may include Personal Information.
In addition to collecting information on the Service, we may collect information from you when you communicate with us over the phone or via e-mail. This information may include Personal Information. This information may be matched with, and stored in connection with Personal Information provided or collected in connection with the Service.
Log file information is automatically reported by your browser each time you access a web page on our Website. When you access the Service, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other similar information.
We may use mobile analytics software and various backend systems to analyze certain information regarding your use of the Website such as email address, pageviews, advertisements clicked on, and transaction related information.
We may use mobile analytics software and various backend systems to analyze certain information regarding your use of the App. The Usage Information is however not used for any in-App marketing nor do we direct any paid advertising to children using the apps.
In general, we will store Website tracking information in an anonymous aggregated form, however, we or our third party tracking partners may store certain information, such as pageviews, in a manner that can be associated to specific users.
We do not collect information about your location from your mobile device, but we do log your IP address, which can be used to approximate location. We use IP addresses only for activities necessary to maintain or analyze the Service; perform network communications; authenticate users or personalize content; protect the security or integrity of the user and the Service; ensure legal or regulatory compliance; or fulfill a request of a user.
We use or may use Personal Information and Browsing Information for a variety of purposes, including:
Personally Identifiable Information: Tangible Play will not rent or sell your Personal Information to others, nor will we share your Personal Information with independent third parties for marketing purposes. To operate the Service, however, we may share your Personal Information with our agents, representatives and contractors so they can provide us with support services and other features. We require these third parties not to use your Personal Information for any other purpose. We may store Personal Information in locations outside the direct control of Tangible Play (for instance, on servers or databases co-located with hosting providers).
Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for our Service. Non-personally identifiable information may be stored indefinitely.
What happens in the event of a change of control: We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of our products, services, assets and/or businesses. Your information such as email addresses, and other user information related to the Service may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company.
The Service lets you share information with others. Remember that when you share information publicly, it may be indexable by search engines, including Google, Bing and other search engines.
Users may request that drawings, word albums and other user creations made n our Apps be shared to the broader community of users via the myOsmo section on our Website. We review all submissions to ensure no obvious personal information is included in these before any of this material is made available publicly.
Your information collected through the service may be stored on third party services. We currently utilize Google Cloud (Cloud SQL, Datastore, Google Cloud Storage). More information about the Google Cloud data retention policies can be found on their trust page: https://gsuite.google.com/faq/security/.
The Website allows you to review, correct or delete your Personal Information such as email, shipping information and notification preferences via the Account Information section on our Website. Additional information and data that we collect from you during your use of the Service, in particular Usage Information, may not be available for review, corrections or deletions.
Parents have the right to review or have deleted any personal information collected from their child that is retained by us and to refuse to permit further collection or use of their child's personal information. We do not intentionally collect any personal information from children. If you believe we may have personal information of your child stored inadvertently, please email us at [email protected].
Tangible Play takes what it believes to be commercially reasonable physical, electronic, and procedural safeguards to protect Personal Information. However, since no security system is impenetrable and "perfect security" does not exist on the Internet, we cannot guarantee the security of Personal Information or Browsing Information.
We may send you, or you may elect to sign up to receive, emails from us. To help us understand whether we are providing information of interest to you, we may include software code or other tracking technologies in our emails to monitor whether you opened a particular email, whether you have clicked on the images and/or links in the email, the date and time the message was opened, and whether your computer is capable of receiving HTML-based email. We endeavor to allow you to unsubscribe at any time from our email programs by clicking on the unsubscribe link at the bottom of any email message. We reserve the right to send you service announcements or similar administrative messages, without offering you the opportunity to opt out of receiving them.
Certain features within our apps (such as the email sharing feature within Masterpiece for Osmo) may allow children users to input personal information such as a friend’s email address, or may otherwise process or record a child’s activities within the app, such as the pattern of their drawing or other creations. These features are designed so that no personal information is uploaded back to or stored on our web servers unless consented to by the parent or teacher account holder, or in such a manner that is otherwise exempt from or compliant with the Children’s Online Privacy Protection Act. To learn more about COPPA, please consult this simple one-page informational guide from the kidSAFE Seal Program: www.kidsafeseal.com/knowaboutcoppa.html.
Osmo apps – Words, Tangram, Newton, Masterpiece, Numbers and Coding - are certified by the kidSAFE Seal Program. The kidSAFE Seal Program is an independent safety certification service and seal-of-approval program designed exclusively for children-friendly websites and technologies, including kid-targeted game sites, educational services, virtual worlds, social networks, mobile apps, tablet devices, and other similar interactive services and technologies. Click on the seal or go to www.kidsafeseal.com for more information.
Users who are California residents may request and obtain from us once a year, free of charge, certain information about the personally identifiable information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If, and when, applicable, this information would include a list of the categories of personally identifiable information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to [email protected]. As noted above, we do not share your Personal Information with independent third party companies for their marketing purposes.
If you have any remaining questions about how we treat your privacy, just let us know. You can contact us by writing to us at [email protected].
You may also contact us below:
Tangible Play, 195 Page Mill, #105, Palo Alto, CA 94306, USA. Phone: +1 408-676-6411